Our services
Performance
Our expertise will help you develop and implement strategic planning to deliver improved F&B business performance.
We will discover bleeds and financial leakage and share our suggested solutions.
Operational systems
Operational systems, procedures and structure are vital to any successful
F &B business. Building and creating the details of these can be a challenge and often requires a forensic review and redefined detail.
Catering tenders
Reviewing or creating the RFI or RFP for a Catering F&B tender can be an onerous task often requiring additional expertise.
We have supported a number of high profile client businesses, including Stadia, often worth £100m plus in value.
Change
We offer customised organisational change management solutions, that will help you navigate complex changes whilst you continue operationally and achieve your business goals.
Leadership
Leadership
Our leadership development, mentoring and tutoring is invaluable. Sharing our wealth of industry knowledge and skills shoulder to shoulder with select individuals from your business is a worthwhile investment. This can be done remotely, face to face or a combination of both.
NPD
Leadership
New Product Development is often referred to as NPD.
We have vast experience in developing products for both the commercial and domestic markets. From Nestle Chocolate to Walkers Sensations Crisps, to Amoy Foods and onwards to Vegan 'Plant it foods'.
Healthcare
Healthcare
Healthcare
Catering F&B in healthcare for staff, leadership and patients is so important. As one of a select handful of Chef our involvement was as one of the original Chef members conducting a review of the food within NHS with Loyd Grossman (Better hospital food initiate). During this I visited 48 hospitals in the UK, many years I was involved with the Prue Leith review in 2023.
Concept creation's development
Concept creation's development
Whatever the Food sector, we work with various associates to design implement and conceptualise new creations.
Be it Retail Supermarkets, Cafes, Pub Restaurants or Heritage Arts we can create a 360 experience with complete turnkey solutions.
Mystery shopper visits
Concept creation's development
We undertake, in a structured and pre-agreed fashion, visits to your outlets and eateries to review, audit and experience the offering, service, drink and Culinary offer.
Our findings are then collated and presented outlining our view of WWW (What Works Well ) and EBI
(Even Better If) with findings, including commendations. suggestions and solutions to improve further.
Kitchen Design
We offer a service and support function focused on Kitchen and CPU layouts, ergonomics, equipment specifications and the important time and motion.
We clarify, understand and appreciate the type, style and concept of the food offering, along with staffing numbers and budgets required. We provide experience to support your ambitions.
Recruitment, search selection
New builds, new project openings
We work with clients to assist with:
- head hunting
- staff recruitment, search selection, and interviewing
- analysis and team development.
We often support with agreeing job descriptions & person specifications; assist with creating awareness of the position, then sifting to the required standard using initial telephone contact chats.
Equipment design
New builds, new project openings
New builds, new project openings
We have worked with manufacturers over many years to give an operational view point to the design and functionality of professional Chefs and kitchen equipment.
We also have complemented this working with a number of kitchen distributors on design suitability and what is fit for purpose.
New builds, new project openings
New builds, new project openings
New builds, new project openings
Having been involved in over forty new openings (or relaunches).
We understand and appreciate the need and provision of essential project management, agreed timelines, roles responsibilities and the much needed mobilisation support or possible operation project leadership. Our ability to become hands on and part of a team is an essential component to this success.
Menu creation
Menu creation
Menu creation
Precise tailored dish development of the essential menu together with the recipe and dish design content and style is paramount. The devil is in the detail and the training to consistently deliver high quality dishes time after time.
Capex v Opex
Menu creation
Menu creation
With regards to outlet designs we can help you optimise your financial performance and maximise staffing costs.
Efficiency solutions and productivity are often driven by time and space and suitability of equipment and distance.
Mentoring, coaching & tutoring
Mentoring, coaching & tutoring
Mentoring, coaching & tutoring
We work upon appointment with numerous individuals in the work place over the years, developing their skills, knowledge and abilities, it is a natural for myself. It's a one to one learning partnership transferring wisdom. Be it an Exec Chef, F&B manager, Head Chef or General manager or Procurement or Directors and facilitie's seniors
Food ethos & values
Mentoring, coaching & tutoring
Mentoring, coaching & tutoring
Creating and verbalising your strategic beliefs that reflect your company's values and ethos is tricky.
We provide advice on how to develop and share this with your workforce and customers.